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Frequently Asked Questions

How long do wax melts last?

 

Each wax melt section (one rectangle snap/shape) lasts on average around 12 to 18 hours. You should only ever burn a wax melt for 4 hours at a time, otherwise the burner itself can get too hot.

 

Will the wax melt evaporate?

 

No. The fragrance oil will disperse and begin to fade in time, but the wax will remain. 

What is the easiest way to remove a wax melt from the burner?

 

Light a tea light and leave it to heat up the wax melt for around 30 to 60 seconds. The wax melt should now easily slide out in one. Wipe away any residue with a bit of kitchen roll or cotton pad before adding your new one.

How much is Postage and Packaging?

 

Delivery is £3.25 per order.

Delivery is free on orders £30 and over.

How long will my order take to arrive?

 

We aim to package and post your order within 3 working days. Your order is then sent out via Royal Mail First Class who aim to deliver within 2 working days. However during busier times, it may take longer for your purchase to arrive. 

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